Book a free consult here with one of our friendly care coordinators and they can check your insurance benefits directly as well as help you get started.

We offer comprehensive support for out-of-network reimbursement and have a care team on hand to help explain how it works and provide the paperwork you'll need. We'll check these benefits on your consult as well so you can have the full picture of what you're eligible for.

Yes! Most Health Savings Accounts provide a debit card that can be used to process payments. Just update your payment method in the desktop version of the Seven Starling app with your HSA/FSA card details, and your subscription will be automatically charged to the payment method on file.

After you sign up for Seven Starling, we’ll ask you a few additional questions about your individual preferences, therapy goals, and mental health history. We’ll use this information to match you with a licensed therapist that meets your needs and is licensed to support you in your state. 98% of Seven Starling members stay with their first match.

If you feel that your therapist is not the right fit for you or have a concern about your care, please let us know by emailing us at support@sevenstarling.com. We will do our best to find a therapist that is a better match for your needs. 

Seven Starling therapists are licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW) or licensed professional therapists (LPC). Our therapists have been qualified and certified by their state of licensure after completion of the necessary education, exams, and training. 

Group therapy is a form of psychotherapy in which a small group of participants meet to discuss their experiences with a licensed therapist. Group therapy is different from individual therapy in that it offers opportunities to receive and give support to peers going through similar experiences.

If group therapy is part of your care plan, you are matched with your group of 10 or less based on your delivery date, state of residence, schedule, and therapy goals. We take all of these factors into consideration when choosing the best group for you.

If a group is part of your care plan, we will work with you to find a group that meets your schedule. Your group sessions will be at the same time and day every other week unless prior arrangements are made to accommodate scheduling conflicts. While your group forms, you may have weekly individual sessions with your therapist. You can view your upcoming appointments by accessing the Sessions tab in your Seven Starling app.

If group therapy is part of your care plan, your subscription includes 2 individual therapy sessions and 2 group therapy sessions per month. We advise booking your individual therapy sessions on the weeks you don’t have group therapy so that you have one appointment per week. Your group may not form right away. While your group forms, you may have weekly individual sessions with your therapist. 

No, Seven Starling does not offer medication management. If medication is an appropriate part of your treatment plan, your therapist will refer you to a partner who can offer medication management. There is no guarantee that patients will be referred to receive medication. 

Cancel your subscription anytime, no questions asked. Let us know you would like to cancel by emailing us at support@sevenstarling.com.