Frequently Asked Questions

Categories

When are my sessions and will they fit my schedule?

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After you sign up, we'll do a matching session with you to get to know your goals, preferences, and schedule! We have plenty of options and will find a group that fits your schedule.

Who is in my group and how do I get matched?

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Seven Starling groups are built to create lasting connections. Your group includes ~7 other parents with a similar due date as you. We also take a number of other factors into account, including your goals, preferences, and more! After you sign up, we'll do a matching session with you to get to know you and match you with a great expert and group.

Who will my expert be?

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After you sign up for Seven Starling, we'll do a 1:1 matching session with you so we can get to know you and match you with an expert Doula that will help you achieve your goals. All Seven Starling experts are experienced Doulas and most are also Childbirth Educators (& more!).

When should I start my membership?

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Get started as early as 8 weeks into your pregnancy and as late as 3 months into postpartum. Your expert will tailor your program to the stage you're at and support you up to 1 year into parenthood (& growing!).

Does a Seven Starling membership replace Childbirth Education classes?

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Yes! Our memberships cover all of the core childbirth education topics, including stages of labor, pain management options, what to bring to the hospital, and more. Our curriculum is OBGYN-approved and designed to help you feel prepared and confident, going beyond traditional childbirth ed to cover topics like newborn safety, pelvic floor strength, and the emotional and physical changes that accompany pregnancy and early parenthood.

I've already had my baby, is a Seven Starling membership right for me?

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Absolutely! Postpartum is when $#!+ gets real and you'll need support more than ever. Join Seven Starling anytime up to 3 months after your delivery and get expert support continuing up to 1 year+. Meet bi-weekly with your expert and small group and get content designed specifically for your stage (think feeding, sleeping, mental health, or just having some space to vent!).

What if I can't make it to one of my live sessions?

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The foundation of Seven Starling is the small group experience, so we highly encourage you to attend your live sessions if you can! That said, we know life gets in the way. Your program is full of lessons, video learnings, and exercises to help you catch up if you miss a session. And, your dedicated expert is always there via chat for questions you have!

Can my partner join my sessions?

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close -

We love to involve partners and will let you know which sessions are best for them to join. We design specific sessions around conversations where we think it's important for partners to attend (your expert will remind you when those are!).

What happens after I sign up for a membership?

Answer +

close -

Welcome! We're so excited to have you. Once you've signed up for a membership, we'll schedule a call to match you with your expert and small group. Matching is done by hand to make sure you have the perfect experience. You'll then meet with your expert Doula one on one to get to know each other and then will join your small group sessions every other week. You'll also receive access to the Seven Starling app right away, so you can start diving in to content relevant to your stage.

Can I switch groups if my schedule changes or its not a fit?

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close -

Life happens - we get it! If you are no longer able to make your group's scheduled sessions, reach out to us at support@sevenstarling.com and we'll work to match you with another group.

Does Seven Starling offer credit for referring a friend?

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We love that you want to share Seven Starling with your friends! Give $17 and get $17 when you refer a friend here.

I'm a doula, how do I refer clients to Seven Starling?

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close -

We're so glad to hear that you'd like to share Seven Starling with your clients! Send us a note at support@sevenstarling.com to get more information about joining our for ambassador network.

I'm having trouble logging in. Help!

Answer +

close -

Email us at support@sevenstarling.com and we'll help you out ASAP!

Where does the Seven Starling curriculum come from?

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close -

We're so glad you asked! Our curriculum was designed by leading OB GYNs, Midwives, Doulas, Lactation Consultants, and others to ensure you have the latest evidenced-based information at your fingertips.

Is Seven Starling covered by insurance?

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close -

Most commercial health plans reimburse up to $150 for childbirth education classes. This means you can get a few months of Full Circle pregnancy membership or up to a few classes reimbursed, as long as they cover childbirth education content. Every health plan differs though and we encourage you to reach out to your plan to confirm what is included in your policy. We know insurance can be confusing -- we're here to help!  Just send us a note at support@sevenstarling.com and we can help you coordinate our out-of-network reimbursement.

Is my Seven Starling membership FSA or HSA eligible?

Answer +

close -

Childbirth education topics like those covered in weeks ~28-35 of our membership are typically eligible, but it varies by health plan and state. We encourage you to confirm with your plan and are happy to send you a detailed overview of the content included in your program and the expert who will be leading it. Just send us a note at support@Sevenstarling.com.

What is Seven Starling's membership cancellation policy?

Answer +

close -

Cancel anytime, no questions asked. Let us know by emailing support@Sevenstarling.com

What is Seven Starling's refund policy?

Answer +

close -

We're here to make this the best experience possible! If we didn't meet your expectations, let us know by emailing support@sevenstarling.com and we'll make it right.

Can my partner attend a Seven Starling class?

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Absolutely! Partners or family members are always encouraged and welcome to join you.

Will I get a recording of my class?

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All Seven Starling classes are live and interactive. To protect the privacy of our attendees, no recordings are shared. If you're not able to attend, just let us know by emailing support@sevenstarling.com and we'll do our best to accomodate you!

What if I can't join my class anymore? Can I switch the time?

Answer +

close -

We get it - life happens. Email us at support@sevenstarling.com and we'll do our best to accomodate you!

96%

of parents preferred group-based care to traditional care

GET STARTED

My friend or family member is ___ weeks into their pregnancy. Is this membership right for them?

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Yes! We support expecting parents as early as 8 weeks into their pregnancy and as late as 1 year into postpartum. Your friend or family member will be matched with a group of people with a similar due date and an expert Doula that will guide them every step of the way. All of their support will be personalized for their stage, whether that's learning childbirth education topics or discussing newborn care and beyond.

Can partners use the membership too?

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Yes! We love to involve partners and will let them know which group sessions are best for them to join. We design specific sessions around conversations where we think it's important for partners to attend. Many of our members also enjoy doing their exercises and learnings in the app with a partner.


Does Seven Starling include Childbirth and Parenting Education?

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Yes! Our program is designed to support expecting and new parents through every step of the journey, including childbirth education, postpartum recovery, newborn care, and more.‍

Is Seven Starling a fit for someone who has already given birth?

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Yes! Parents can join anytime up to three months after their delivery. Seven Starling is an excellent resource for new parents to help guide them through parenthood and navigate going back to work.

What if I can't join my class anymore? Can I switch the time?

Answer +

close -

We get it - life happens. Email us at support@sevenstarling.com and we'll do our best to accomodate you!

Will I get a recording of my class?

Answer +

close -

All Seven Starling classes are live and interactive. To protect the privacy of our attendees, no recordings are shared. If you're not able to attend, just let us know by emailing support@sevenstarling.com and we'll do our best to accomodate you!

Can my partner attend a Seven Starling class?

Answer +

close -

Absolutely! Partners or family members are always encouraged and welcome to join you.

Can I switch groups if my schedule changes or its not a fit?

Answer +

close -

Life happens - we get it! If you are no longer able to make your group's scheduled sessions, reach out to us at support@sevenstarling.com and we'll work to match you with another group.

What happens after I sign up for a membership?

Answer +

close -

Welcome! We're so excited to have you. Once you've signed up for a membership, we'll schedule a call to match you with your expert and small group. Matching is done by hand to make sure you have the perfect experience. You'll then meet with your expert Doula one on one to get to know each other and then will join your small group sessions every other week. You'll also receive access to the Seven Starling app right away, so you can start diving in to content relevant to your stage.

Can my partner join my sessions?

Answer +

close -

We love to involve partners and will let you know which sessions are best for them to join. We design specific sessions around conversations where we think it's important for partners to attend (your expert will remind you when those are!).

What if I can't make it to one of my live sessions?

Answer +

close -

The foundation of Seven Starling is the small group experience, so we highly encourage you to attend your live sessions if you can! That said, we know life gets in the way. Your program is full of lessons, video learnings, and exercises to help you catch up if you miss a session. And, your dedicated expert is always there via chat for questions you have!

I've already had my baby, is a Seven Starling membership right for me?

Answer +

close -

Absolutely! Postpartum is when $#!+ gets real and you'll need support more than ever. Join Seven Starling anytime up to 3 months after your delivery and get expert support continuing up to 1 year+. Meet bi-weekly with your expert and small group and get content designed specifically for your stage (think feeding, sleeping, mental health, or just having some space to vent!).

Does a Seven Starling membership replace Childbirth Education classes?

Answer +

close -

Yes! Our memberships cover all of the core childbirth education topics, including stages of labor, pain management options, what to bring to the hospital, and more. Our curriculum is OBGYN-approved and designed to help you feel prepared and confident, going beyond traditional childbirth ed to cover topics like newborn safety, pelvic floor strength, and the emotional and physical changes that accompany pregnancy and early parenthood.

When should I start my membership?

Answer +

close -

Get started as early as 8 weeks into your pregnancy and as late as 3 months into postpartum. Your expert will tailor your program to the stage you're at and support you up to 1 year into parenthood (& growing!).

Who will my expert be?

Answer +

close -

After you sign up for Seven Starling, we'll do a 1:1 matching session with you so we can get to know you and match you with an expert Doula that will help you achieve your goals. All Seven Starling experts are experienced Doulas and most are also Childbirth Educators (& more!).

Who is in my group and how do I get matched?

Answer +

close -

Seven Starling groups are built to create lasting connections. Your group includes ~7 other parents with a similar due date as you. We also take a number of other factors into account, including your goals, preferences, and more! After you sign up, we'll do a matching session with you to get to know you and match you with a great expert and group.

When are my sessions and will they fit my schedule?

Answer +

close -

After you sign up, we'll do a matching session with you to get to know your goals, preferences, and schedule! We have plenty of options and will find a group that fits your schedule.

What is Seven Starling's membership cancellation policy?

Answer +

close -

Cancel anytime, no questions asked. Let us know by emailing support@Sevenstarling.com

What is Seven Starling's refund policy?

Answer +

close -

We're here to make this the best experience possible! If we didn't meet your expectations, let us know by emailing support@sevenstarling.com and we'll make it right.

Is my Seven Starling membership FSA or HSA eligible?

Answer +

close -

Childbirth education topics like those covered in weeks ~28-35 of our membership are typically eligible, but it varies by health plan and state. We encourage you to confirm with your plan and are happy to send you a detailed overview of the content included in your program and the expert who will be leading it. Just send us a note at support@Sevenstarling.com.

Is Seven Starling covered by insurance?

Answer +

close -

Most commercial health plans reimburse up to $150 for childbirth education classes. This means you can get a few months of Full Circle pregnancy membership or up to a few classes reimbursed, as long as they cover childbirth education content. Every health plan differs though and we encourage you to reach out to your plan to confirm what is included in your policy. We know insurance can be confusing -- we're here to help!  Just send us a note at support@sevenstarling.com and we can help you coordinate our out-of-network reimbursement.

I'm having trouble logging in. Help!

Answer +

close -

Email us at support@sevenstarling.com and we'll help you out ASAP!

Where does the Seven Starling curriculum come from?

Answer +

close -

We're so glad you asked! Our curriculum was designed by leading OB GYNs, Midwives, Doulas, Lactation Consultants, and others to ensure you have the latest evidenced-based information at your fingertips.

Does Seven Starling offer credit for referring a friend?

Answer +

close -

We love that you want to share Seven Starling with your friends! Give $17 and get $17 when you refer a friend here.

I'm a doula, how do I refer clients to Seven Starling?

Answer +

close -

We're so glad to hear that you'd like to share Seven Starling with your clients! Send us a note at support@sevenstarling.com to get more information about joining our for ambassador network.